Contactless Hotel Services

Automizing A To Z Of Hospitality Services

How is Shriram Encouraging Contactless Hotel Services?

Since 2015, our end-to-end technology solutions are powered with a wide range of modules and integrations that reduce manual intervention; and help you deliver the best contactless experience to your guests. Right from acquiring bookings to being in touch with your guests post-departure, you can deliver contactless experiences at each stage of your guest’s life cycle.

How to Make Bookings Contactless?

You should get listed on maximum OTAs

Get a hotel website and integrate a booking engine to acquire direct bookings

You can tie up with local travel agents

Highlight and promote the cleanliness measures that you’re taking

Avoid keeping non-refundable and non-cancellable booking policies

How to make pre-arrival contactless?

Have a guest portal. So that your guests can request for an early check-in, pick-up facility or any other amenities right from the portal.

You can collect guest details from the portal easily

Provide online payment facility

Send pre-arrival emails to initiate guest engagement

You can keep GR card ready with guest details beforehand

How to make arrival contactless?

You can have self-check-in kiosks at front desk

You can share room allocation details via email or SMS

Adopt digital keys viz. bluetooth enabled or electronic key

How to make their stay contactless?

Let your guests check bills, amend stay, and request for extra amenities (housekeeping, laundry, room service, etc) from the guest portal.

Provide staff with PMS mobile app to:

Check reservations

Respond to guests’ queries

Assign, track and manage housekeeping

Send updates on emails or the portal for services, offers, events at the property

How to make their departure contactless?

Let your guests perform self check-out

Let them request for drop-off and late check-out from the guest portal

You can send invoices, payment reminders on emails

Encourage your guests to make online payments

Post departure engagement

Ask for guest reviews via emails

Additionally, you can send promotional emails to stay in touch with your guests

Add-ons to Assist You Restore Your Hotel Business

Explore our wide range of resources and blogs to fight against this pandemic

Have an in-house or an independent restaurant? READ THIS.

If you’re an F&B business owner, you’d be also prepping to render touch-free services to your customers; be it for dine-in, room service, takeaway or even home delivery. Download our FREE guide that tells you which steps to take to ensure physical distancing and minimal touch points.